Shipping & Delivery
Note: Affected by Covid-19, there will be some delay on the delivery.
After shipped out, we will send you a ship notification email with tracking information.
| Shipping Type | Country or Region | Average Time (Days) |
| Free Shipping | United States | 3-15 Business Days |
| Spain, United Kingdom, Italy, Germany, France & Portugal | ||
| Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic | ||
| Russia | ||
| Japan, Korea | ||
| Thailand, Singapore & Malaysia | ||
| Other countries | 10-20 Business Days | |
| Standard Shipping | United States | 3-7 Business Days |
| Spain, United Kingdom, Italy, Germany, France & Portugal | ||
| Russia | ||
| Australia | ||
| Korea | ||
| Japan | ||
| Thailand, Singapore & Malaysia | ||
| Other countries | ||
| International Express | ALL countries(Express) | 5-10 Business Days |
| Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control. | ||
| Our Avg transit time is 10 days. | ||
Total Delivery Time = Processing Time + Shipping Time
Before shipping your order, normally DOCOLOR needs 1-2 days to prepare your products, do strict quality-control tests and carefully package the items, so the processing time is separate from the shipping time.
Processing and shipping time estimates do not account for holidays or non - business days. Shipping costs may increase depending on weight, volume, zip code, and shipping method. Shipping method can be selected at checkout.
USPS: Only available for US customers
3-8 business days after shipping (NOT every product has US stock)
Free shipping/standard shipping (Mail service):
* For US and European customers: 3-15 business days after shipping normally.
* Packages shipped via mail service to Latin America or Africa (Mexico, Chile, Peru, etc.) possibly delayed and may take more than 15 days to arrive. Mail service is a relatively slow way of logistics, and needs a longer time to deliver. Only 1% of these situation occur in our total orders. Please kindly understand.
Express shipping (DHL or EMS): 5-7 business days after shipping
Express shipping is the fastest shipping method available; you can choose DHL or EMS. The shipping fee will be available when you are checking out.
(* The customer is responsible for all customs fees when required.)
International Shipping:
* Customs fees may be required for some international orders, which will be different in each country. The customer is responsible for all customs fees.
* Please be aware that there is a possibility of shipping delay on all international orders. Due to the different Customs regulations in every country, the estimated delivery time may be influenced. All these are out of our control.
* The shipping fee will be available when you are checking out.